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Hospital Security Specialist
3 months ago
St. Luke's takes pride in the expertise, experience, and compassion of its workforce. Our employees are our greatest asset, and collectively, they are committed to fulfilling our organization's mission, which emphasizes an unwavering dedication to excellence in caring for the sick and injured, educating healthcare professionals, and enhancing access to care within our communities, irrespective of a patient's financial situation.
The Security Specialist serves as a crucial resource for information and assistance for patients, visitors, and hospital staff. The specialist is expected to maintain a professional, courteous, and positive demeanor when interacting with all internal and external stakeholders. Additionally, the specialist is tasked with executing security responsibilities, responding to security alerts, fires, and emergencies (including various disaster levels). The primary duty is to safeguard staff, visitors, patients, and property in accordance with established policies and procedures.
KEY RESPONSIBILITIES:
- Conducts patrols of hospital premises to ensure the safety of patients, visitors, and employees.
- Manages and monitors individuals exhibiting aggressive behavior.
- Investigates security-related incidents and records findings in an incident report.
- Maintains a daily log of activities and incidents.
- Locks and unlocks various facilities across the hospital campus.
- Participates in fire and emergency response teams.
- Enforces hospital parking regulations.
- Exhibits a caring and professional demeanor when interacting with all customers.
- Demonstrates proficiency as a member of the security alert team, effectively responding to agitation or violent behavior through verbal de-escalation and, if necessary, physical restraint.
- Implements hazardous patient decontamination protocols, identifying risks, selecting appropriate personal protective equipment, setting up decontamination systems, and managing contaminated waste.
PHYSICAL AND SENSORY REQUIREMENTS:
The individual must meet specific physical requirements of the role, including the ability to sit for up to eight (8) hours per day, stand for up to eight (8) hours per day, and walk for up to eight (8) hours per day. Frequent handling and firm gripping of equipment is required, with occasional lifting, carrying, pushing, and maneuvering of objects weighing over 200 pounds with assistance. Occasional bending, crouching, and reaching above shoulder level is necessary. Adequate hearing for normal conversation and visual acuity for general and color vision, as well as depth perception, are essential.
EDUCATION:
A high school diploma or equivalent (G.E.D.) is required, or a minimum of three years of verifiable experience may be accepted in lieu of a diploma.
TRAINING AND EXPERIENCE:
Preferred experience in security or related fields and customer service. A valid PA or NJ Driver's License accepted by the Network insurance carrier and a clean driving record are required. Compliance with all motor vehicle regulations and laws while operating hospital vehicles is mandatory.
Applicants are encouraged to complete their application using their full legal name and current home address, including employment history for the past seven years. Uploading a current resume detailing work history, education, and any relevant certifications or licenses is highly recommended. Creating a profile upon submission of the initial application is also encouraged. Thank you for considering a position with St. Luke's.
St. Luke's University Health Network is an Equal Opportunity Employer.