Wireless Infrastructure Technician

6 days ago


Chicago, Illinois, United States Zentro Full time

Zentro is seeking a skilled Wireless Infrastructure Technician to join our team. As a key member of our Network Operations team, you will be responsible for ensuring seamless network performance and customer experience.

Key Responsibilities

The successful candidate will perform various duties, including troubleshooting, maintenance, and configuration of switching, routing, and associated network equipment.

  • Main Responsibilities:
  • Monitor, maintain, configure and troubleshoot switching, routing and associated network equipment.
  • Perform fault analysis, isolation and remediation in switching, digital, optical, and other technologies.
  • Interface with customers, engineers, vendors and technicians to resolve trouble reports.
  • Provide technical assistance for service partners and field technicians during service impacting network events.
Requirements

To be considered for this position, you must have a college degree or 2+ years equivalent related Fixed Wireless, Network Operations, or equivalent technical experience.

  • Required Qualifications:
  • College degree and/or 2+ years equivalent related Fixed Wireless, Network Operations, or equivalent technical experience.
  • Must have a valid driver's license
  • Excellent oral and written communication skills, with an eagerness to provide outstanding customer service to internal and external clients.
  • Strong problem-solving skills.
  • Strong computer skills in a Windows PC/Server LAN environment.
  • Thorough understanding of TCP/IP routing and protocols (BGP, OSPF, subnetting).
  • Strong knowledge of Layer2 network protocols (STP, VLANs, Ethernet, LACP).
  • Experience with Linux (esp. Ubuntu/CentOS) is preferred.

This is a challenging and rewarding role that offers a salary up to $45,000 depending on experience and skillset, as well as excellent benefits and opportunities for growth.



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