IT Infrastructure Transformation Director

7 days ago


Chicago, Illinois, United States The Thresholds Full time

The Thresholds is seeking a Senior Director, IT Infrastructure to lead our technology team in driving transformational change of our business-critical systems and processes. As a senior leader in the Information & Technology Services department, this role will align current and future infrastructure needs with the Agency's strategic priorities.

Job Summary

  • This position serves as the Agency's subject matter expert for information technology infrastructure, including Microsoft 365 hybrid architecture, wired and wireless network/telecom hardware and services, security, and Identity and Access Management (IAM) tools and best practices.
  • The Senior Director, IT Infrastructure leads the ITS Infrastructure team, including day-to-day responsibility for staff, services, and activities involved with managing the Agency's physical and virtual networks and telecommunications services, Cloud servers and storage, data center operations, and overall information security practices.
  • This role provides management direction for vision, planning, and implementation of the Agency's IT infrastructure roadmap, programs, and projects.

Responsibilities

  • Develops, directs, and manages the Infrastructure team's work plan with appropriate staffing levels; assigns projects and areas of responsibility; collaborates with staff to regularly review and evaluate work methods and performance to identify areas of improvement and resolve issues.
  • Creaties and implements business continuity, disaster recovery, and risk management plans in collaboration with the Chief Information Officer (CIO), Vice President Information Technology Service Operations (VP ITSO), and Information Security Officer.
  • Researches, analyzes, and evaluates new service delivery methods and techniques; collaborates with peers to drive continuous improvement of IT service management practices.
  • Participates in the overall management of the ITS Department, including the development and implementation of goals, objectives, and priorities.

Requirements

  • Bachelor's degree from an accredited college or university is preferred, with major course work in computer science, management information systems, public administration, business administration, or a related field.
  • Minimum five years of increasingly responsible information technology experience, including four (4) years of management or team leadership experience.
  • Vendor management experience, from Request for Proposal (RFP) to contract renewal to closure.

What We Offer

  • Estimated salary range $115,000 - $140,000 annually based on qualifications and experience.
  • Competitive benefits package, including medical insurance, 403(b) retirement plan, and employee assistance program.
  • A dynamic work environment that fosters innovation and collaboration.

About Us

The Thresholds is a mission-driven agency dedicated to providing high-quality mental health and substance use services. We pride ourselves on being recognized as a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For.



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