Intake Coordinator

4 days ago

Stafford, Texas, United States MedCare Pediatric Group, LP Full time
Intake Specialist

MedCare Pediatric Group, LP is seeking a highly motivated and detail-oriented Intake Specialist to join our team. As an Intake Specialist, you will play a critical role in ensuring the smooth and efficient processing of daily intakes and new referrals.

Key Responsibilities:
  • Receive and process daily intakes and/or new referrals in the EMR system independently and accurately
  • Contact caregivers/referral source to gather all information needed to process intake immediately upon receipt
  • Manage front lobby, walk-ins, unlocking, and locking doors daily
  • Answering phones, preparing, and handling complex communication correspondence
  • Client facing front desk support and daily duties including in person and telephonic communication with the caregivers of our pediatric clients
  • Manage waitlist and communicates regularly with caregivers as to status of admission
  • Provide assistance with scheduling clients and communication to appropriate staff
  • Coordinates with HR/Business Development to compare Referral Report to Intake status and reports information weekly
  • Assists with applicant interview process as needed
  • Takes initiative to continually work efficiently to ensure work tasks are kept up to date
  • Routine preparation of administrative paperwork and assisting directors in various projects
Requirements:
  • Bilingual in Spanish is required
  • Bachelor's degree preferred
  • Must be able to handle high call volume
  • Ability to work independently and with a team
  • Be highly energetic, goal oriented, and self-motivated
  • Demonstrate highly professional and positive attitude
  • Demonstrates strong organizational and time management abilities
  • Knowledgeable in Microsoft Outlook, Word, TEAMS, and Excel programs
  • Be able to read, write, and comprehend English
Benefits:
  • Paid Time off
  • Paid Holidays
  • Healthcare Benefits Package
  • Dental/Vision Benefits Package
  • Disability Insurance Options
  • 401k Plan
  • Referral Bonus Program

MedCare Pediatric Group, LP is a positive and supportive work environment that offers growth and advancement opportunities, mentorship program, and quarterly employee reward raffles. If you are a motivated and detail-oriented individual who is passionate about helping children and their families, we encourage you to apply today.

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