Insurance Customer Support Specialist
4 weeks ago
About the Role: As an Insurance Customer Support Specialist, you will work closely with our customers to understand their needs and provide solutions that meet their expectations. You will be responsible for answering customer inquiries via phone, email, or in-person, and will work to resolve any issues that may arise. In addition, you will assist with processing policy applications and renewals, as well as updating customer records as needed.
Key Responsibilities:
- Assist customers with inquiries, complaints, and policy changes
- Provide information on insurance products and services
- Process policy applications and renewals
- Resolve customer issues in a professional manner
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving skills
- Ability to maintain confidentiality
What We Offer: In return for your hard work and dedication, we offer a competitive salary of $45,000 - $65,000 per year, depending on experience, as well as a range of benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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Insurance Customer Experience Specialist
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