Customer Care Professional

3 weeks ago


Southington, Connecticut, United States Staff My Agency Full time

Are you passionate about delivering exceptional customer experiences? Do you have a talent for building strong relationships with clients? If so, we want to hear from you As a Customer Care Professional at Staff My Agency, you'll have the opportunity to work with a well-established State Farm independent contractor agent in Southington, CT. This full-time position offers an estimated salary of $45,000 per year, plus commissions for sales.

Your Key Responsibilities:
  • Answer phone calls and respond to client inquiries in a timely and professional manner.
  • Develop and maintain strong relationships with clients through regular follow-ups and personalized communication.
  • Collaborate with the agency team to ensure seamless delivery of services and high-quality customer experiences.

You'll also receive paid time off, supplemental health benefits, a retirement plan, and opportunities for growth and advancement within our office. Additionally, you'll have the chance to develop your skills and knowledge in areas such as property and casualty insurance, customer service, and relationship-building.

What You'll Need:
  • A minimum of 3 months of customer service experience.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Able to obtain a Property Casualty license and a Life and Health license.


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