Clinical Secretary Podiatry Specialist

2 weeks ago


Nashua, New Hampshire, United States D-H Lebanon-MHMH Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinical Secretary to join our Podiatry team at D-H Lebanon-MHMH. The successful candidate will provide exceptional support to our providers and patients, ensuring seamless communication and efficient workflow.

Key Responsibilities
  • Manage referrals, schedules, and patient communications, ensuring accurate and timely processing.
  • Coordinate appointments, tests, and procedures, responding to patient inquiries and providing support to staff.
  • Assess patient needs, process requests, and complete follow-up tasks as directed by the After Visit Summary.
  • Monitor and complete system messages, faxes, and authorizations in a timely manner.
  • Support providers and staff in addressing patient questions and concerns, providing instruction and guidance as needed.
  • Act as liaison between primary care physicians and specialists outside D-H, ensuring effective communication and collaboration.
  • Implement and monitor D-H policies and procedures, participating in initiatives to improve the referral management process.
Requirements
  • High school graduate or equivalent with 1 year experience in a provider office.
  • Knowledge of insurance benefit programs and medical terminology.
  • Excellent communication and interpersonal skills, with ability to effectively interact with providers, staff, patients, and insurance plan representatives.
  • Prior computer experience and attention to detail required.
What We Offer

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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