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Retail Security Specialist

2 months ago

Syracuse, New York, United States T.J. Maxx Full time

About the Role:

T.J. Maxx is seeking a highly skilled and detail-oriented Retail Security Specialist to join our team. As a key member of our Asset Protection department, you will play a critical role in maintaining a safe and secure shopping environment for our customers.

Key Responsibilities:

  • Adhere to established shoplifter guidelines and policies to prevent and investigate incidents of theft and dishonesty.
  • Provide exceptional customer service to internal and external customers, ensuring a positive shopping experience.
  • Promote a culture of honesty and integrity, maintaining confidentiality and upholding the highest standards of professionalism.
  • Observe, apprehend, and/or deter any acts of dishonesty from outside sources, ensuring the integrity of our business operations.

Requirements:

  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • High school diploma or equivalent required; prior experience in retail security or a related field preferred.