Customer Service Ambassador

2 weeks ago


Appleton, Wisconsin, United States Prospera Credit Union Full time
Member Service Representative Role at Prospera Credit Union

We are seeking a dedicated and customer-focused individual to join our team as a Member Service Representative at Prospera Credit Union. In this role, you will be the face of our organization, providing exceptional service and support to our members.

Key Responsibilities:
  • Provide professional and personalized service to members through various communication channels.
  • Process financial transactions, including deposits, withdrawals, and loan payments, with accuracy and efficiency.
  • Assess member needs and provide information on various products and services, making appropriate referrals when necessary.
  • Understand and adhere to regulatory requirements, including Bank Secrecy Act and Customer Identification Act.
Requirements:
  • High school diploma or equivalent required.
  • 1 year of retail or cash handling experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunity for professional growth and development.
  • Fun and friendly work environment.

We are an equal opportunity employer and welcome applications from diverse candidates.



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