Sales and Service Technician

4 weeks ago


Tulsa, Oklahoma, United States Firestone Full time
Job Summary:

As a Sales and Service Technician at Firestone, you will be responsible for providing exceptional customer service and ensuring the satisfaction of our clients. Your primary duties will include thoroughly assessing customer needs, recommending appropriate products and services, and effectively communicating sales and promotions. Additionally, you will be responsible for resolving customer complaints in a timely and suitable manner and following up with customers to ensure satisfaction with products and services. You will also perform tire services, including tire repair, new tire installs, tire mounting, rotations, and balancing.

Key Responsibilities:
  • Assess customer needs through direct interactions in person or on the phone
  • Recommend appropriate products and services
  • Effectively communicate sales and promotions
  • Resolve customer complaints in a timely and suitable manner
  • Follow up with customers to ensure satisfaction with products and services
  • Perform tire services, including tire repair, new tire installs, tire mounting, rotations, and balancing


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