Seasonal Service Ambassador

8 hours ago


New York, New York, United States Neiman Marcus Full time
Job Title: Seasonal Service Ambassador, Holiday

A New York landmark since 1901, Bergdorf Goodman represents the pinnacle of style, service, and modern luxury. Our iconic store at 5th Avenue and 58th Street is a singular destination for discerning customers worldwide.

Job Summary:

The Service Concierge is an integral part of our selling environment, focusing on delivering exceptional service excellence. These associates welcome clients, discover their purpose, and guide them through their journey, ensuring a seamless luxury client experience.

Key Responsibilities:
  • Experience Concierge: Provides Service Excellence, establishing Neiman Marcus as an industry leader for client experience.
  • Process Expert: Guarantees the customer's experience is efficient and easy.
  • Services Champion: Global Store Experience Ambassador.
Qualifications:
  • Minimum 1 year of experience.
  • Experience in customer service or hospitality industries with proven ability to effectively promote products and services.
  • Familiar with and able to use retail and mobile technologies.
  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays.
Inclusive Benefits:
  • Medical, Dental, Vision Benefits.
  • Disability Benefits.
  • Paid Parental Leave, Paid Family Leave, and Adoption Support.
  • Paid Time Off.
  • Retirement Savings Plan (401K) and Life Insurance.
  • Financial Solutions.
  • NMG Associates Core Discount of 30%.
  • Personal and Professional Development Opportunities.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us.



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