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Position Overview
The Seasonal Operations Assistant at David Yurman provides essential administrative and logistical assistance to the Retail Store Operations team.
Key Responsibilities
- Process sales transactions at the point of sale.
- Manage incoming calls and direct them appropriately.
- Support sales activities on the floor as needed to meet client demands.
- Uphold visual merchandising and cleanliness standards in accordance with established guidelines.
- Assist in wrapping client purchases for a polished presentation.
- Help maintain the cleanliness of client jewelry.
- Support the Operations team in restocking packaging materials such as bags, boxes, and ribbons.
- Assist with the replenishment of office supplies and stationary items.
- Facilitate the unwrapping of branded bags for efficient access.
- Contribute to assembling promotional materials.
- Help package and ship client orders as needed.
- Participate in inventory assessments for office and packaging supplies.
- Assist in identifying jewelry repairs for clients.
- Maintain a tidy display case area.
- Support the organization of understock items.
- Participate in inventory audits for serial cases.
- Ensure the jewelry cleaning area is organized and clean.
Qualifications
- At least 1 year of experience in an operational role within a customer service setting; experience in luxury retail is a plus.
- Proficient in Microsoft Excel and Outlook.
- Detail-oriented with the ability to adapt and prioritize in a dynamic environment.
- Willingness to take on various roles based on business requirements.
- Availability to work flexible hours, including evenings, weekends, and holidays.