Customer Service Associate

4 weeks ago


Greensburg, Pennsylvania, United States Medcare Equipment Full time
About the Role

We are looking for a skilled Customer Service Associate - Referral Coordination to join our team at Medcare Equipment. In this role, you will be responsible for handling initial referrals, managing incoming orders, and ensuring timely and accurate processing.

Key Responsibilities:
  • Monitor and process incoming orders via fax or email from referral sources, verifying all required information.
  • Open new customer files, complete necessary documents, and assign orders to the correct department or folder.
  • Enter data into our system accurately and efficiently.
  • Assist representatives from other departments with tracking or questions related to documentation.

Benefits:
  • A competitive salary range of $45,000 - $55,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.


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