IT Support Assistant

5 days ago


Princeton, New Jersey, United States Institute for Advanced Study Full time
Job Description

Role Overview: The Institute for Advanced Study in Princeton, NJ is seeking Computing Support Interns to join our Information Technology Group.

Key Responsibilities:

  • Provide technical support for desktop systems (Mac/PC), mobile devices, networked printers, wireless connections, VPN clients, email applications, and commercial productivity software.
  • Assist in tracking equipment and logging support requests to maintain accurate records.
  • Participate in IT projects as opportunities arise.
  • Contribute to creating and updating online support documentation.
  • Perform other duties as assigned.

Requirements:

  • Currently enrolled undergraduate student (freshman, sophomore, or junior).
  • Availability to work at least eight hours per week during the academic year, between 8 AM and 5 PM on weekdays.
  • Strong troubleshooting skills for either PC or Mac systems.
  • Excellent verbal and written communication skills.

The estimated salary for this role is $25-35 per hour, depending on experience. This is a great opportunity to gain hands-on experience with a wide range of software and technologies in a short time.



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