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**General Manager

2 months ago


Denver, Colorado, United States Call Your Mother Deli Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our restaurant operations at Call Your Mother Deli. As a key member of our management team, you will be responsible for overseeing the daily operations of our deli, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Oversee daily operations of the deli, including preparing the shop to open, executing service, and closing at the highest level.
  • Proactively solve any problems that arise at the shop and take initiative to keep the shop running at its best, most efficient capacity.
  • Manage and lead supervisors and team members to ensure the best service is provided to our guests.
  • Work with supervisors to create a positive, efficient work environment for the whole team.
  • Support Call Your Mother's high operational standards by continuing to hold yourself and your team members to the provided checklists, recipe specs, and other standardized tools.
  • Manage maintenance and upkeep of all equipment and the shop's surroundings.
  • Continued focus on all ServeSafe food safety standards and commitment to shop safety.
  • Oversee food and beverage management, including inventory, ordering, and budget with regard to food, beverage, and labor goals.
  • Recruiting, hiring, training, and conducting a performance evaluation of team members.
  • Scheduling so that each shift and position is covered to its best ability.
Requirements
  • 1-2 years of experience in a restaurant management role.
  • Good understanding of P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards.
  • Have ServeSafe Manager's Food Safety Certification.
  • Can coordinate multiple tasks such as food and labor costs while maintaining required standards of operation in daily shop activities.
  • Hospitality-oriented and hold a passion for the guest experience.
  • Believe in a hands-on managing style and be willing to lead by example.
  • Take initiative, you're proactive and can think of the big picture.
  • Have a high-energy, positive can-do attitude that thrives in a fast-paced environment.
  • Treat others with kindness and respect.
  • Are a team player and always willing to help others.
  • Work calmly and effectively under pressure; seek to solve problems.
  • Communicate clearly and efficiently.
  • Proven coaching and leadership skills for a diverse staff.
  • Can work flexible shifts and schedules, inclusive of weekends and holidays.
What We Offer
  • Starting salary: $65,000 and a 20% bonus opportunity.
  • A friendly, fun, and positive work environment, with a welcoming and supportive team, and opportunities to grow.
  • For full-time staff (30+ hours): a benefits package that includes health, dental, and vision insurance, and 401k, paid vacation, and paid parental leave.
  • Other staff benefits include, free Call Your Mother staff meals, free fitness and wellness classes, English/Spanish classes, team-building activities, and more.