General Manager

1 week ago


Denver, Colorado, United States ASM Global Full time
Job Title: General Manager

ASM Global is seeking a highly experienced and skilled General Manager to lead the operations of the Colorado Convention Center. As a key member of our team, you will be responsible for the overall management, promotion, and operation of the facility, including purchasing, booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and related operations.

Key Responsibilities:
  • Aggressively promote the use of the facility to maximize its utilization.
  • Negotiate and provide final approval on all lease agreements with vendors, contracts, and agreements with event organizers, hosts, managers, and agents.
  • Establish and maintain effective working relationships with all pertinent parties to encourage continual and regular use of the facility.
  • Coordinate facility involvement with Convention and Visitors Bureau, as well as other appropriate destination marketing agencies.
  • Assure the coordination, implementation, and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control, and crisis management procedures, or other areas as needed.
  • Develop and implement facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
  • Plan, organize, coordinate, and direct all activities and personnel engaged in maintaining and operating the facility.
  • Assist and coordinate with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue.
  • Direct the development, administration, and execution of all financial and operating reports, including capital expenses, operating revenue, expense budgets, etc.
  • Connect with ASM Global on a national level, including developing a positive network with other General Managers and supporting corporate initiatives to deliver maximum value to our customers.
Requirements:
  • A bachelor's degree (BA) from a four-year accredited college or university with major coursework in business or public administration or the equivalent combination of education and experience.
  • A minimum of 5-7 years of experience in a senior management level position within a Convention Center.
  • Developed successful relationships with organizers of conventions, trade shows, and meeting planners, hotel general managers, Convention and Visitors Bureaus, Chambers of Commerce, and various community interest groups.
  • Demonstrated entrepreneurial focus and commitment to the customer and the ability to instill this focus and commitment in all department personnel, in-house vendors, and support personnel.
  • Demonstrated record in working in partnership with Convention and Visitors Bureaus and the hotel and hospitality sectors to market the Convention Center to maximize economic impact on the community.
  • Demonstrated record in working in partnership within the exposition, tradeshow, and meeting/convention industry.
  • Ability to evaluate service delivery, organizational structures, and operating capability, as well as recommending innovative organizational changes.
  • Effective written and verbal communication, especially comfortable with public speaking.
  • Experience in developing and managing the budgets of convention and exposition facilities.
  • Solid personnel management and labor relations skills.
  • Be familiar with, and committed to, relevant goal setting (with accountable benchmarks) and strategic planning processes.
  • Have a clear understanding and acceptance of the principles and relationships of municipal agencies and the ability to work effectively in an active policy-administrative-citizen-participative governmental process.
  • Experience with capital plans, convention facility construction, bonds, and complex budgets.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.


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