Branch Operations Specialist

3 weeks ago


Miami, United States Seacoast Bank Full time
About the Role

We are seeking a highly skilled Branch Operations Specialist to join our team at Seacoast Bank. In this role, you will be responsible for providing exceptional customer service, building relationships with clients, and ensuring the smooth operation of our branch.

Key Responsibilities
  • Customer Service and Relationship Building: You will be the face of our bank, interacting with customers, understanding their financial needs, and matching them with our products and services.
  • Cash Handling and Operational Functions: You will process checks, cash, and negotiable instruments, adhering to our policies and procedures. Additionally, you will ensure compliance with AML/BSA requirements, audit procedures, and operational procedures.
  • Problem-Solving and Conflict Resolution: You will proactively resolve customer concerns in a timely, professional, and positive manner, escalating issues as needed.
Requirements
  • Education and Experience: High school diploma or equivalent required. Minimum 12 months cash handling experience and 12 months previous experience in retail sales and/or financial services preferred.
  • Skills and Qualifications: Excellent communication (written and verbal) and interpersonal skills. Ability to work independently and exercise high initiative. PC proficiency in Desktop, Laptop, Tablet, and Smartphone devices, as well as Microsoft Office Suite software.
What We Offer

We offer a competitive salary of $45,000 per year, plus benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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