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Lead Medical Assistant

2 months ago

League City, Texas, United States Houston Methodist Primary Care Group Full time
Position Overview
At Houston Methodist, the Lead Medical Assistant (LMA) role is pivotal in delivering exceptional patient care. The LMA is expected to exhibit advanced expertise and comprehensive knowledge in conducting complex examinations and treatments, effectively executing delegated medical assistant tasks under the direct oversight of a Physician or Registered Nurse for designated patient groups. This role is essential in ensuring high-quality patient support and services.

Key Responsibilities
  • Oversee the scope of practice, serving as a Hand Hygiene Validator and EMR super-user.
  • Assist in patient examinations, procedures, diagnostic assessments, and treatment processes.
  • Perform general administrative duties adhering to CLIA, HIPAA, NCQA, and governmental regulations, alongside company policies.
  • Engage in patient care under the guidance of a physician, ensuring compliance with medical assistant protocols.
  • Schedule patient appointments, verify eligibility for care, and ensure medical necessity compliance.
  • Act as a preceptor and clinical resource for fellow Medical Assistants, providing training and orientation as needed.

People-Centric Functions
The LMA is a role model, fostering a positive work atmosphere that encourages collaboration among the interprofessional care team to achieve optimal departmental outcomes. Responsibilities include:
  • Facilitating teamwork by anticipating needs and responding to requests for assistance.
  • Communicating effectively with all healthcare team members, sharing relevant patient care information.
  • Encouraging critical thinking among peers by articulating the rationale behind decisions.
  • Providing structured feedback and mentoring to enhance colleagues' competencies.

Service Excellence Functions
The LMA provides patient care in a clinic setting under the supervision of a Physician or Registered Nurse, focusing on:
  • Completing pre-visit planning and necessary documentation.
  • Documenting vital signs, chief complaints, and medical histories in the electronic medical record (EMR).
  • Following up with patients to ensure adherence to treatment recommendations and appointments.
  • Coordinating care with hospitals, emergency departments, and community resources as needed.

Quality and Safety Functions
The LMA is responsible for:
  • Reporting patient observations and conditions to the supervising physician or nurse.
  • Recognizing and appropriately reporting abnormal clinical findings.
  • Maintaining patient privacy and safety throughout care delivery.
  • Performing routine tests and sterilizing instruments and equipment.

Financial Responsibilities
The LMA efficiently utilizes resources, ensuring:
  • Proper stocking of exam rooms and inventory management.
  • Effective time management to minimize overtime while meeting departmental demands.

Growth and Innovation
The LMA actively participates in:
  • Professional development and educational activities to enhance team skills and performance.
  • Performance improvement initiatives, contributing innovative solutions.

Qualifications
  • High School diploma or equivalent.
  • Five years of experience as a medical assistant, particularly in complex disease management.
  • Required certifications include RMA, CMA, or equivalent within one year of employment.
  • BLS certification is mandatory.

Skills and Abilities
The ideal candidate will demonstrate:
  • Proficiency in English for effective communication.
  • Strong knowledge of medical practices and patient care.
  • Ability to maintain accurate medical records and perform advanced assessments.
  • Competence in computer skills for documentation purposes.

This job description is not exhaustive; additional duties may be assigned as necessary. Houston Methodist reserves the right to modify job responsibilities as required.

Company Overview
Houston Methodist Primary Care Group operates over 40 locations in the Greater Houston area, providing compassionate care for families within their communities. As part of the Houston Methodist health system, recognized as a leading healthcare provider, the Primary Care Group ensures efficient access to top-tier specialty care and hospital services.