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Benefits Account Management Specialist
2 months ago
We are seeking a highly organized and detail-oriented Employee Benefits Account Representative to join our team at USI Insurance Services. As an Employee Benefits Account Representative, you will be responsible for assisting in all aspects of account management, including day-to-day account management, client services, and insurance contract reviews.
Key Responsibilities- Account Management: Assist in all aspects of account management, including day-to-day account management across a mixture of business segment clients.
- Client Services: Participate in fulfilling client services needs, such as coordinating receipt of employee ID cards, client coverage booklets, and contracts.
- Insurance Contract Reviews: Conduct insurance contract reviews and verify accuracy of client plan documents.
- Resolution Support: Provide resolution support for enrollment, premium bill, and escalated claim issues.
- Communication: Prepare communication materials needed for client meetings, including benefit summaries and guides, mobile application setup, recorded PowerPoint presentations, and more.
- Meetings and Strategy: Attend internal and external client strategy meetings.
- Strong Organizational Skills: Strong organizational, multi-tasking, and prioritizing skills.
- Excellent Communication Skills: Excellent verbal, written, and interpersonal communication skills.
- Attention to Detail: High attention to detail and accuracy skills.
- Problem-Solving Skills: Problem-solving and critical thinking skills.
- Customer Service Skills: Strong customer service skills.
- Technical Skills: Proficiency in Microsoft Excel, Word, and PowerPoint.
- Education: Bachelor's degree achieved between Spring '24 and Spring '25.
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare, and financial benefits, including medical, wellness, dental, and vision, 401(k), flexible spending, and health savings accounts, short and long-term disability, life insurance, and other unique employer-sponsored and voluntary programs.
