CNC Machine Tool Service Technician

2 weeks ago


Sioux City, Iowa, United States Hartwig Full time
About Hartwig

Hartwig is a leading distributor of CNC machine tools, passionate about the manufacturing industry and committed to providing best-in-class service. With over 200 team members across nine locations in the United States, we strive to deliver exceptional solutions and support to the machine tool industry.

A Day in the Life of a Hartwig Service Engineer

As a Hartwig Service Engineer, you will travel to customer sites to install, troubleshoot, repair, and maintain machine tool equipment and controls. Your responsibilities will include:

  • Conducting high-quality, efficient, and timely repairs, preventative maintenance inspections, and machine/tooling installations
  • Training customers on proper service and repair procedures for existing and new machines
  • Developing and maintaining strong relationships with internal departments and external vendors to resolve issues related to installations, service, and/or repair
  • Recommending modifications and/or improvements to machine/equipment and processes
  • Accurately documenting information required for work records and reports
Requirements

To join the Hartwig team, you should meet the following qualifications:

  • Previous CNC machine tool experience preferred but will consider trainee
  • Passion for delivering best-in-class customer service
  • Valid driver's license in state of primary residence required. Driving record must permit insurability
Hartwig Benefits

Hartwig offers a comprehensive benefits package, including:

  • Competitive compensation
  • Comprehensive health benefits package
  • Company-paid life insurance
  • Company-paid short-term disability and long-term disability
  • 401(k) with company matching program
  • Personal financial adviser
  • Accrued time off with paid holidays
  • Laptop and cell phone
  • Uniforms
  • Fleet vehicle
  • Training program(s)
Equal Opportunity Employer

Hartwig is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.



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