E-Commerce Performance Specialist

3 weeks ago


Irvine, California, United States TP-Link North America, Inc. Full time

At TP-Link North America, Inc., we are seeking an E-Commerce Performance Specialist to optimize our Amazon marketplace performance. This role is perfect for a detail-oriented and proactive individual with 1-3 years of sales experience, preferably in consumer electronics, along with a strong background in Amazon operations.

About the Role

This E-Commerce Performance Specialist will support our e-commerce team by performing data mining and generating reports related to Amazon marketplace performance and analytics. Key responsibilities include creating and managing FCA (Freight Claims Allowances) and claims in the CRM system, supporting Amazon marketplace operations through test buys and managing product samples, and handling audits of e-commerce accounts.

Responsibilities
  • Perform data mining and generate reports related to Amazon marketplace performance and analytics.
  • Create and manage FCA (Freight Claims Allowances) and claims in the CRM system, including processing promotional allowances and back-end rebates.
  • Support Amazon marketplace operations through test buys and managing product samples.
  • Handle audits of e-commerce accounts, including resolving claims and price variance disputes.
Requirements
  • 1-3+ years prior sales-related experience - Consumer electronics preferred.
  • Amazon seller/vendor relevant business background, required.
  • E-commerce relevant business background is strongly preferred.
  • Skilled in Excel (Pivot Tables, Vlookup, Basic formulas, and data organization).
Benefits

We offer a competitive salary of $60,000 - $70,000 per year, based on experience, plus an annual bonus opportunity. Our benefits package includes health insurance, retirement savings plan, paid time off, and professional development opportunities.



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