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Assistant Operations Manager

2 months ago


New York, New York, United States Top of The Rock Full time
Job Summary

The Assistant Operations Manager will play a key role in ensuring the smooth operation of the Top of the Rock Observation Deck. This individual will support the Operations Managers and General Manager in maintaining a safe, clean, and professional environment for guests.

Key Responsibilities
  • Conduct regular walk-throughs of the attraction to ensure compliance with standards and regulations.
  • Coordinate with building personnel to maintain the attraction's cleanliness and proper maintenance.
  • Assist in supervising hourly staff, providing education, motivation, and support as needed.
  • Communicate effectively with internal and external customers, responding to their needs and concerns.
  • Utilize software such as Microsoft Office and internal operations systems to track problems and ensure follow-up.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer

Tishman Speyer offers a competitive salary range of $62,000 to $64,000, as well as an Incentive Compensation Plan and comprehensive benefits package, including medical, dental, and vision insurance, life and disability insurance, 401(k) plan, and wellness benefits.