Energy Billing Expert
2 days ago
Budderfly is a fast-growing energy management outsourcing company dedicated to reducing global carbon emissions for small to medium-sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints, such as restaurant chains, assisted living facilities, retail franchises, and more.
Compensation$60,000 - $65,000 USD per annum, based on factors including level of experience, skillset, qualifications, and location.
Job DescriptionWe are seeking an Energy Billing Expert to support multiple customers with primary responsibility for utility billing reviews and reconciling customer invoices and accounts. The ideal candidate will contribute to Budderfly's commitment to reducing the carbon footprint while delivering valuable insight and outstanding support to our customers.
- Create, review, and approve utility invoices ensuring accuracy and timely delivery.
- Investigate billing and payment errors, resolve discrepancies, and reconcile accounts.
- Understand Energy Management Outsourcing Agreements and ensure all location discount schedules are updated and accurate monthly.
- Work closely with rates specialists to maintain utility tariff data within our database.
- Ensure customer satisfaction by providing timely responses to inquiries and superior levels of service.
- Track and obtain missing invoices from utility providers.
- Participate in customer-requested or internal projects to advance the mission of the organization.
To be successful in this role, you should have:
- A 4-year college degree preferred.
- Previous related work experience with knowledge of accounting concepts, invoice processing, and validation.
- Experience in the energy or utility industry is strongly preferred.
- Strong attention to detail with excellent time management, problem-solving, project management, and follow-through skills.
- Driven to create and improve processes to create a positive impact within an organization.
- Proficient in using MS Excel to combine and analyze data from various sources and generate reports and graphics.
- Strong customer service orientation with the ability to interface with all levels within our customers' organizations.
Budderfly offers a competitive salary range, career advancement opportunities in a fast-growing company environment, full benefits package including medical, dental, vision, 401K, life insurance, and disability insurance, and the opportunity to work as part of a team that values its members and works together to achieve positive change.
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