Assistant General Manager OEM

2 weeks ago


Jacksonville, Florida, United States Homewood Suites Jacksonville Full time
Job Summary:

As the Assistant General Manager at Homewood Suites Jacksonville, you will play a critical role in ensuring the efficient operation of the hotel and delivering exceptional guest experiences. In the absence of the General Manager, you will supervise and support various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping.

Responsibilities:
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Maintain regular attendance and adhere to Aimbridge Hospitality standards.
  • Comply with certification requirements, including Food Handlers, Alcohol Awareness, CPR, and First Aid.
  • Ensure the efficient operation of the hotel by supervising and supporting various departments.
  • Communicate and correct deficiencies in departments in conjunction with the supervisor on duty.
  • Use competencies from Aimbridge & Brand training materials to develop self in all operational departments.
  • Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
  • Assist the General Manager in revenue generation programs and participate in sales efforts.
  • Develop managerial and hourly employees through Corporate-approved training programs.
  • Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction.
  • Meet all Corporate imposed deadlines and those imposed by the General Manager.
  • Participate in required M.O.D. coverage as scheduled.
  • Ensure that training in service standards is taking place in each department.
  • Recruit, hire, and train for Guest Services based on occupancy.
Property Details:

Our hotel is situated in a quiet residential area, surrounded by pine trees, and offers quick access to businesses, restaurants, and St. Johns Town Center. We are just 15 minutes from EverBank Field and 20 minutes from Jacksonville Beach. Our hotel features a studio, one- or two-bedroom suite, all with a fully equipped kitchen and a separate living area with sofa sleeper.

Company Overview:

Aimbridge Hospitality is the global leader in third-party hotel management, with a growing portfolio representing over 1,550 hotels in all 50 states and 22 countries. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Benefits:

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.



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