Business Process Improvement Specialist

2 weeks ago

Arlington, Virginia, United States Pinnacle Government Consulting, Inc. Full time
Pinnacle Government Consulting, Inc. Job Opportunity

We are seeking a highly skilled Business Process Improvement Specialist to join our team at Pinnacle Government Consulting, Inc. This role will play a pivotal part in assessing, implementing, and managing process improvements and compliance efforts focused on administering a DoD Component's Records and Information Management program.

Key Responsibilities
  • Develop and Execute Business Process Improvement Efforts: Participate in the development and execution of business process improvement efforts, including identifying client needs, constructing project plans, assessing current laws and regulations, evaluating risks and benefits, documenting process flows, recommending and designing solutions, and implementing improvements.
  • Manage and Execute Day-to-Day Program Activities: Manage and execute day-to-day program activities, including identifying, documenting, and assessing requirements and risks, interfacing with Component records liaisons and other customers, administering and providing subject matter expertise on records management applications, overseeing records management execution, and completing and reviewing work products to ensure timeliness and completeness in accordance with requirements.
  • Lead or Assist in Administering Records Management Application: Lead or assist in administering the client's records management application (RMA) to include partnering with IT personnel to configure, upgrade, and maintain the RMA. Serve as a subject matter expert on the RMA.
  • Review and Interpret Federal and DoD Records Management Policies: Review and interpret Federal and DoD records management policies and assist in the implementation of those policies at the DoD Component level.
  • Develop and Implement Process Controls and Database Management Tools: Assist in the development and implementation of specific process controls and database management tools for records management, with a focus on electronic document management, retention, and disposition.
  • Ensure Proper Disposition of Records: Ensure proper disposition of records consistent with Government-wide policies and procedures.
  • Manage and Execute Records Management Program Activities: Manage and execute records management program activities, including documenting and following standard operating procedures, tracking and reporting metrics, performing systems record entry, and executing tasks.
  • Construct High-Quality Deliverables and Briefings: Construct high-quality deliverables and briefings, ensuring that deliverables are properly formatted and produced according to specifications.
  • Participate in Company Building Activities: Participate in company building activities including proposal development, constructing white papers, and contributing to internal company initiatives.
Required Qualifications
  • Bachelor's Degree: Bachelor's Degree.
  • At Least Four Years of Related Work Experience: At least four years of related work experience.
  • Active Security Clearance: Active Security Clearance.
  • Ability to Gain and Hold a Top-Secret Security Clearance: Ability to gain and hold a Top-Secret Security Clearance.
  • Strong Communication and Presentation Skills: Strong communication and presentation skills both written and verbal.
  • Strong Attention to Detail: Strong attention to detail.
  • Ability to Work Independently: Ability to work independently with the ability to adapt quickly to dynamic work environments.
  • Proficiency with Microsoft Office: Proficiency with Microsoft Office, including Outlook, PowerPoint, Excel, and Word.
Preferred Qualifications
  • DoD Consulting Experience: DoD consulting experience.
  • Experience Leading and Participating in Compliance Assessments: Experience leading and participating in compliance assessments.
  • Ability to Construct and Coordinate Business Systems Requirements: Ability to construct and coordinate business systems requirements.
  • In-Depth Knowledge of NARA, DoD, or OSD Records Management Policies: In-depth knowledge of NARA, DoD, or OSD records management policies, directives, and regulatory frameworks.
  • Experience in Electronic Records Management Applications: Experience in electronic records management applications, e.g., OpenText, Content Manager, TRIM, and/or M365.

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