Senior Systems Engineer
5 hours ago
CMCI is seeking a highly skilled Systems Analyst to join our team. As a Systems Analyst, you will play a critical role in supporting the CBP Passenger Systems Program Directorate (PSPD) in Ashburn, VA.
Job SummaryWe are looking for a talented Systems Analyst to provide operations and maintenance (O&M) support on a mission-critical program. The ideal candidate will have strong systems and software experience, with a proven track record of troubleshooting application production problems and providing solutions promptly.
Responsibilities- Provide O&M support on a mission-critical program supporting the CBP Passenger Systems Program Directorate (PSPD)
- Work with application teams, end-users, PSPD Divisions, and other infrastructure teams to support production issues
- Support production applications and databases, including monitoring and troubleshooting
- Analyze recurring problems and initiate solutions for preventing reoccurrence
- Support O&M 24x7x365 operations, including nights, weekends, and holidays
- BS/BA degree and 8 years of prior relevant experience or a Masters' degree with a minimum of 6 years of previous relevant experience; or 4 years of experience in lieu of degree
- Experience with supporting applications within the AWS Cloud environment
- Experience with troubleshooting application production problems and providing solutions promptly
- Experience with monitoring production applications and databases
- Ability to analyze recurring problems and initiate solutions for preventing reoccurrence
- DoS Top Secret or DHS Full-BI
- Solid experience with monitoring tools Dynatrace, Splunk, Kibana, and Grafana
- Configuration of hardware devices
- Experience with Linux and Windows scripting. Software installation
- Experience with Agile/Scrum Methodology
Clearance Ability to obtain and hold a public trust position and favorable suitability based on a CBP Background Investigation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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