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Customer Service Representative

2 months ago

Dedham, Massachusetts, United States Chick-fil-A Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Chick-fil-A team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, working in a fast-paced environment, and contributing to the success of our restaurant.

Key Responsibilities
  • Provide excellent customer service by greeting guests, taking orders, and resolving any issues in a professional and courteous manner.
  • Work in the dining room, front counter, and drive-thru, ensuring a seamless customer experience.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Collaborate with team members to achieve sales goals and provide exceptional customer service.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements
  • No prior experience necessary, but a positive attitude and enthusiasm for serving others is essential.
  • Ability to work in a fast-paced environment, handle stressful situations, and maintain a high level of energy.
  • Excellent communication and interpersonal skills, with the ability to work effectively with team members and guests.
  • Ability to lift up to 50 pounds, work on feet for several hours, and work outdoors in the drive-thru.
What We Offer
  • Competitive hourly rate of $15.00 per hour.
  • A fun and dynamic work environment, with opportunities for advancement and professional growth.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in the role.
  • A supportive team environment, with a focus on collaboration and mutual respect.