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Client Service Associate

2 months ago

Bay City, Michigan, United States Independent Bank Full time
About the Role

We are seeking a highly skilled and motivated Client Service Associate to join our team at Independent Bank. As a Client Service Associate, you will be the face of our bank, providing exceptional service to our clients every day, every time.

Key Responsibilities
  • Assist clients with transaction services and provide solutions in a friendly and efficient manner.
  • Deliver financial solutions to clients utilizing the Independent Bank products and services.
  • Gain an understanding of the basic framework of Independent Bank accounts.
  • Become skilled with regards to conducting different types of transactions for clients.
  • Utilize all available technology to perform daily tasks.
Requirements
  • High school diploma or equivalent education is required.
  • Outstanding client service skills.
  • Cash handling experience is preferred, but it is not required as we provide ample training.
  • The ability to adapt and adjust to new ideas, processes, workflows, and systems.
  • Ability to thrive in a fast-paced and rapidly changing environment while maintaining a commitment to accuracy, timeliness, and client focus.
  • Excellent interpersonal, presentation, and communication skills.
What We Offer
  • Competitive hourly pay and great benefits.
  • Accommodating and flexible paid time off.
  • A knowledgeable, goal-driven, and exciting team of colleagues.
  • Numerous advancement opportunities with structured, personalized career paths and mentoring.
  • Exposure to different areas of banking and the ability to work with leaders within the industry.
  • Extensive training on all areas and aspects of the banking field to help you reach your highest potential.