Customer Service Manager

6 days ago


Statesville, North Carolina, United States Food Lion Full time
Job Summary

We are seeking a skilled Customer Service Manager to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing fast, easy, flexible, and friendly service to our customers.

About the Role

The successful candidate will have a high school diploma or equivalent and excellent communication and customer service skills. You will be able to learn multiple tasks and technical requirements of the job and meet the physical requirements of the position.

Responsibilities
  • Provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience
  • Greet each customer and use their name whenever possible
  • Ensure store office functions are completed accurately and on time using accounting packets

You will also be responsible for maintaining knowledge of office procedures, ensuring work stations and front end areas are neat and clean, and performing tasks as assigned by management.

Benefits

As a valued member of our team, you will enjoy a competitive salary range of $40,000 - $60,000 per year, depending on experience. Our benefits package includes health insurance, paid time off, and opportunities for career advancement.

About Food Lion

Food Lion is a leading grocery retailer with over 82,000 associates serving more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. We provide an easy, fresh, and affordable shopping experience to the communities we serve since 1957.



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