Customer Service Advocate

3 weeks ago


Statesville, North Carolina, United States Kewaunee Full time
About Our Team

We are looking for a Customer Service Advocate to join our team at Kewaunee. As a key member of our sales support team, you will be responsible for developing and maintaining close working relationships with assigned dealer groups and pre and post sales team members.

Job Description:
  • Communicate with dealers and customers regarding order-related items, including metrics, order status, issue resolution, and general information about Kewaunee policies and procedures.
  • Assist in resolving order concerns during all internal phases, ensuring proper items have been ordered and necessary information has been supplied.
  • Maintain close attention to detail and professionalism when communicating with customers and field sales representatives.
Requirements

To succeed in this role, you should have:

  • Associate's degree or equivalent; or 3-5 years of related experience.
  • Working knowledge of Microsoft Office and ERP software.
  • Excellent communication and problem-solving skills.
Estimated Compensation:

The annual salary range for this position is $50,000 - $65,000.



  • Statesville, North Carolina, United States Food Lion Full time

    Job OverviewTo provide exceptional customer service and support to Food Lion customers, you will work closely with the Customer Service Manager and Assistant Customer Service Manager to maintain high standards of service quality. Your role is crucial in ensuring that every customer has a positive shopping experience by providing fast, easy, flexible, and...


  • Statesville, North Carolina, United States Food Lion Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.


  • Statesville, North Carolina, United States Food Lion Full time

    Job Summary: We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Food Lion. As a key member of our Front End team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and supporting the overall success of our operations.About the Role: This role...


  • Statesville, North Carolina, United States Food Lion Full time

    Job SummaryWe are looking for a Customer Service Supervisor to join our team at Food Lion. In this role, you will supervise a team of customer service representatives and assist with day-to-day operations, including scheduling, training, and performance management.You will also be responsible for resolving customer complaints, answering phone calls, and...


  • Statesville, North Carolina, United States Food Lion Full time

    **Customer Service Representative Opportunity:**We're seeking an enthusiastic and customer-focused Sales Associate to join our Food Lion team. As a Customer Service Representative, you'll play a vital role in ensuring seamless transactions, resolving customer issues, and promoting our products.In this dynamic position, you'll have the opportunity to develop...


  • Statesville, North Carolina, United States Food Lion Full time

    Job Overview:We are seeking an experienced Customer Service Manager to join our team at Food Lion. As a key member of our management staff, you will be responsible for supporting the management and duties of store operations to meet financial and sales goals.With a focus on building associate and customer relations, you will promote a strong culture in...


  • Statesville, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a skilled Customer Service Manager to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing fast, easy, flexible, and friendly service to our customers.About the RoleThe successful candidate will have a high school diploma or equivalent and excellent communication and...


  • Statesville, North Carolina, United States Little Caesars - Cutting Edge Pizza Full time

    About This RoleWe are currently seeking a Customer Service Representative to join our team at Little Caesars - Cutting Edge Pizza.In this role, you will be responsible for delivering exceptional customer experiences, ensuring high levels of customer satisfaction, and driving sales growth through effective upselling and promotions.Responsibilities:Provide...


  • Statesville, North Carolina, United States Domino's Franchise Full time

    Domino's Delivery Driver: A Great Opportunity for GrowthWe are currently seeking a Delivery Driver to join our team at Domino's. As a key member of our operations staff, you will be responsible for delivering pizzas and other menu items to our customers. This is an excellent opportunity to develop your customer service and time management skills while...


  • Statesville, North Carolina, United States Wal-Mart Stores , Inc. Full time

    **Join Our Team:**We are looking for enthusiastic and detail-oriented individuals to fill the role of Cashier & Front End Services at Walmart Stores, Inc. in Statesville, NC.**Job Summary:**Deliver exceptional customer service, ensuring a positive shopping experience.Maintain a clean and organized workspace, adhering to health and safety standards.Process...


  • Statesville, North Carolina, United States Food Lion Full time

    Job SummaryThe ideal candidate will be responsible for assisting customers with their shopping needs, maintaining a clean and organized store environment, and working collaboratively with other team members to achieve sales goals.Key Responsibilities:Provide excellent customer service by answering questions, locating products, and resolving issues...


  • Statesville, North Carolina, United States Wal-Mart Stores , Inc. Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services representative. In this role, you will be responsible for providing excellent customer service, processing transactions accurately and efficiently, and maintaining a clean and safe shopping environment.The ideal candidate will have excellent...


  • Statesville, North Carolina, United States Food Lion Full time

    About the RoleAt Food Lion, we are committed to providing exceptional customer service and ensuring a positive shopping experience for our customers. As a Grocery Store Cashier and Customer Service Associate, you will play a vital role in achieving this goal.


  • Statesville, North Carolina, United States Sherwin-Williams Full time

    Job DescriptionThe Customer Service Associate - Paint and Tint is a critical role that requires excellent communication and interpersonal skills. You will be the primary point of contact for customers, responding to their queries, resolving issues, and providing personalized product recommendations.Responsibilities include:Customer Engagement: Build strong...


  • Statesville, North Carolina, United States PetSmart Full time

    About UsPetSmart, Inc. is a leading retailer of pet supplies and services. Our mission is to provide an unparalleled shopping experience for our customers and their pets.Job SummaryWe are seeking a highly motivated Retail Sales Associate to join our team at PetSmart, Inc. The ideal candidate will have a passion for delivering exceptional customer service and...


  • Statesville, North Carolina, United States Food Lion Full time

    About Us:Food Lion is a leading grocery store chain with locations throughout the United States. We are committed to providing our customers with high-quality products and excellent service.Job Summary:This position is responsible for providing exceptional customer service and supporting the front-end operations of our stores. The ideal candidate will be...


  • Statesville, North Carolina, United States GP Mobile Full time

    About GP Mobile:We are one of the largest T-Mobile authorized retailers in the country, dedicated to building a diverse, inclusive, and authentic workplace.Job Summary:We are seeking a motivated Retail Sales Representative to join our team. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, building...


  • Statesville, North Carolina, United States Hibbet Sports Full time

    Join Our TeamWe are looking for a Customer Experience Specialist to join our Hibbett Sports team. As a key member of our store staff, you will be responsible for creating memorable customer experiences and driving sales growth.About Hibbett SportsWe are a leading athletic specialty retailer offering a wide selection of top brands and products. Our stores are...


  • Statesville, North Carolina, United States Michael's Inc Full time

    Michaels Inc is seeking a talented Custom Framing Team Supervisor to join our team in Statesville, NC. As a key member of our management team, you will be responsible for leading our custom framing team and ensuring that our customers receive exceptional service and support.You will work closely with our sales team to develop and execute customized framing...


  • Statesville, North Carolina, United States Sheetz Full time

    Customer Experience Expert WantedWe're searching for a results-driven professional to drive exceptional customer experiences as an Assistant Manager.The RoleYou'll be tasked with ensuring seamless day-to-day operations and delivering outstanding customer experiences across our stores. Your responsibilities will include:Key ResponsibilitiesCollaborate with...