Server Host

2 weeks ago


Chester, Virginia, United States Melting Pot Full time
{"title": "Server Host", "content": "Job Summary

At Melting Pot, we are seeking a skilled Server Host to join our team. As a Server Host, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Responsibilities
  • Greets and acknowledges every guest with a friendly smile and introduces themselves
  • Offers beverage, wine, and cocktail recommendations to guests
  • Maintains up-to-date knowledge of all menu items and daily specials
  • Makes food and beverage recommendations and answers related inquiries
  • Takes beverage and food orders and enters orders in the POS system
  • Communicates regularly with guests and anticipates their needs
  • Responds promptly to guest requests in a polite and professional manner
  • Processes guest payments, including credit card, cash, and gift card transactions
  • Keeps service stations stocked and prepared to ensure an efficient service
  • Complies with established safety and sanitation standards
Requirements
  • Able to work in a high-energy and fast-paced work environment
  • Able to perform quality work efficiently with minimal supervision
  • Requires a good sense of prioritization and organizational skills
  • Able to multitask while maintaining a sense of urgency
  • Able to project a friendly and helpful attitude
  • Able to work as part of a team
  • Demonstrates honesty and integrity
  • Able to work a flexible schedule
Working Conditions

The Server Host will work in a fast-paced environment, standing, walking, lifting, twisting, and bending for up to 8 hours a day.

The ideal candidate will have a strong passion for delivering exceptional customer service and a willingness to learn and grow with our team.

", "lang_code": "en-US"}
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