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Customer Service Representative

2 months ago


Lake City, Michigan, United States Devin Graham - State Farm Agent Full time
Job Overview

Position Summary:
Are you a friendly and service-oriented individual? Do you thrive in engaging with clients? If so, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.


Key Responsibilities:
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Utilize a customer-centric, needs-based assessment to inform clients about various insurance options.
  • Generate leads, arrange meetings, ascertain customer requirements, and present suitable products and services.

As a Team Member, you will enjoy:
  • 401k plan
  • Hourly compensation along with commission and bonuses
  • Paid time off including vacation and personal/sick days
  • Flexible working hours
  • Opportunities for professional growth and advancement within the agency

Qualifications:
  • Genuine interest in marketing products and services tailored to customer needs
  • Strong communication skills, encompassing written, verbal, and listening abilities
  • People-oriented approach
  • Attention to detail
  • Proactive problem-solving skills
  • Ability to learn and utilize computer systems
  • Capability to work collaboratively in a team setting

If you are driven to excel and envision yourself in this position, we encourage you to submit your application. We will reach out to you regarding the next steps in the interview process.

This position is associated with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any relevant licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.