Customer Service Representative

6 days ago


Warwick, United States SGA Full time
About the Job

We are seeking a highly skilled Customer Service Representative to support our clients in their life insurance policy needs. The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work effectively in a remote setting.

Job Responsibilities
  • Respond to customer inquiries via phone, providing clear and concise information about life insurance policies.
  • Process transactions, prepare correspondence, and fulfill customer requests in a timely manner.
  • Collaborate with colleagues to resolve complex customer issues and ensure customer satisfaction.
Requirements
  • High school diploma or equivalent required; 1-3 years of experience in customer service or a related field preferred.
  • Ability to work under immediate supervision and adapt to changing priorities.
  • Strong analytical and problem-solving skills, with a focus on delivering high-quality results.
Work Environment

This is a remote opportunity that requires the ability to work independently and manage your time effectively. You will need a reliable internet connection and a quiet workspace. Occasional on-site work may be required at one of our offices.

What We Offer
  • A competitive salary: $40,000 - $55,000 per year, depending on experience.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive team environment.


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