Customer Service Representative

4 days ago


Warwick, Rhode Island, United States Smashburger Full time

Are you passionate about delivering exceptional customer experiences? As a Customer Service Representative at Smashburger, you'll play a key role in ensuring that every guest has an unforgettable dining experience. With a strong focus on Gold Standard service, you'll be the face of our brand, providing personalized attention to each and every guest.

We're looking for a team player who is knowledgeable about all menu items, able to make recommendations and answer questions with ease. If you're also detail-oriented and enjoy working in a fast-paced environment, this could be the perfect opportunity for you

Estimated Salary: $15-$18/hour

About This Role:

  • Ensure each guest receives Gold Standard service
  • Be knowledgeable of all menu items and be able to make suggestions and answer questions
  • Process POS transactions and accurately follow cash handling procedures
  • Personalize food delivery to the guest
  • Visit tables after food delivery to ensure guests have everything they need


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