Sales Associate

4 days ago


Porter Ranch, United States The Lovesac Company Full time
About The Lovesac Company

We are a leading manufacturer and retailer of high-quality, customizable furniture. Our mission is to bring Total Comfort to millions of homes by providing innovative, adaptable, and sustainable products.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, identifying customer needs, and delivering tailored solutions to meet those needs.

Key Responsibilities
  • Customer Service: Greet and acknowledge every customer, provide outstanding service, and maintain a high level of customer satisfaction.
  • Sales and Merchandising: Demonstrate all products, maintain comprehensive knowledge of the product line, and apply common sense and good taste at all times.
  • Financing and Promotions: Offer additional financing options to customers, including Lovesac credit card and secondary financing programs.
  • Inventory Management: Maintain inventory integrity and accuracy, protecting company assets at all times.
  • Store Standards: Ensure that all customer service issues are resolved, and enhance all aspects of customer service, including order management.
  • Team Collaboration: Partner with store management to maintain store standards, including merchandising, marketing, store cleanliness, and safety.
Requirements and Qualifications
  • Experience: Minimum of 1-2 years of related sales experience.
  • Skills: Results-driven, time management, adaptability, problem-solving, analytical, mathematical, and communication skills.
  • Education: High school diploma or equivalent.
  • Certifications: Proficiency in Microsoft Office: Word, Excel, and PowerPoint.
What We Offer
  • Competitive Pay: Associate pay will vary based on factors such as qualifications, experience, skill level, and competencies.
  • Benefits: Paid time off, holiday pay, sales incentive programs, 401K matching contribution, health plan discount, employee assistance program, financial wellness tools, associate discounts, and pet insurance.
Why Join Us

We are an Equal Opportunity employer and consider all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information, or any other characteristic protected by applicable law.


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