Senior Specialist, Federal ServiceNow Scrum Master

4 weeks ago


McLean, Virginia, United States KPMG Full time

Job Summary:

KPMG is seeking a Senior Specialist to join our Federal Advisory practice. As a Senior Specialist, you will be responsible for performing Scrum Master functions, facilitating daily stand-ups, sprint planning, sprint review, and sprint retrospective meetings. You will also lead business process definition, re-engineering, improvement, and gap analysis of current/to-be processes with key customer sponsors and stakeholders.

Responsibilities:

  • Perform Scrum Master functions such as business needs identification, business analysis planning, stakeholder analysis and change activities, and requirements analysis and design definition.
  • Facilitate daily stand-ups, sprint planning, sprint review, and sprint retrospective meetings.
  • Lead business process definition, re-engineering, improvement, and gap analysis of current/to-be processes with key customer sponsors and stakeholders.
  • Create Wireframes / Mockups for the user stories, develop and maintain user stories leveraging ServiceNow, and communicate requirements so that development teams can work effectively.
  • Serve as a liaison between business owners, end users, and IT partners ensuring a cohesive approach, comprehensive solutions, and excellence in delivery.
  • Work with stakeholders, focus groups, and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements.
  • Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level.
  • Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date.
  • Monitor progress and deadlines for each application development team, identifying and addressing any potential bottlenecks or issues that may impact project timelines.
  • Coordinate and prioritize the backlog of user stories and tasks for each business analyst, ensuring alignment with overall project goals and priorities.

Qualifications:

  • A minimum of three years of ServiceNow project management experience leading application development teams in the delivery of ServiceNow solutions.
  • U.S. Federal government consulting experience preferred.
  • Bachelor's degree from an accredited college/university.
  • Solid understanding of Agile processes and methodologies, including the ability to properly write user stories and breaking down large stories into component parts.
  • Experience with requirements elicitation or the configuration of the ServiceNow platform.
  • Experience of using business analysis tools/techniques to design and deliver business change.
  • Familiarity with implementing solutions on the ServiceNow platform.
  • Ability to travel as required to support firm engagements.
  • Applicant must possess a U.S. Government Secret clearance.

About KPMG:

KPMG is a global professional services firm that provides audit, tax, and advisory services. We are committed to helping our clients achieve their goals and improve their performance. Our people are our greatest asset, and we are dedicated to providing a supportive and inclusive work environment that allows them to grow and succeed.

Why Join KPMG:

KPMG offers a comprehensive compensation and benefits package, including a competitive salary, bonus structure, and benefits program. We also offer opportunities for professional development and growth, as well as a collaborative and dynamic work environment. If you are a motivated and talented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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