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Customer Service Representative

2 months ago

East LakeOrient Park, Florida, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their satisfaction with our products and services.

Key Responsibilities
  • Provide top-notch customer service to our customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Work closely with our wholesale and retail customers to understand their needs and provide personalized solutions.
  • Stay up-to-date with our products and services, including their features and benefits, to effectively communicate with customers and provide recommendations.
  • Collaborate with our store associates to ensure seamless customer service and resolve any customer concerns promptly.
  • Meet and exceed sales goals while maintaining a high level of customer satisfaction.
What We Offer

As a Bilingual Customer Service Specialist at Sherwin-Williams, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to our comprehensive training programs and resources.
  • A chance to work with a leading company in the paint and coatings industry.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Proficiency in a second language (Spanish).
  • High school diploma or equivalent required; degree in a related field preferred.
How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you