Bilingual Customer Service Representative

4 weeks ago

East LakeOrient Park, Florida, United States Sherwin-Williams Full time

Job Summary:

We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Answer product questions, provide product recommendations, and ensure customers have a positive shopping experience.
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized service.
  • Stay up-to-date on product knowledge, features, and benefits to effectively communicate with customers.

Requirements:

  • Must be at least 18 years old and legally authorized to work in the country of employment.
  • Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work a variety of shifts, including evenings and weekends.

Preferred Qualifications:

  • Valid driver's license.
  • High school diploma or equivalent.
  • Previous experience in customer service, sales, or a related field.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you

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