Logistics Operations Manager

6 days ago


West Columbia, South Carolina, United States Chick-fil-A Supply LLC Full time
About Chick-fil-A Supply

Chick-fil-A Supply LLC is a leading innovative distribution service provider focused on delivering exceptional customer service to Chick-fil-A restaurants. Our mission is to ensure seamless delivery experiences that extend our culture of care.

Job Overview

We are seeking an experienced Transportation Supervisor to lead our team of drivers and navigators at our Columbia, SC location. The successful candidate will be responsible for executing safe and effective operations that meet the needs of the organization and its employees.

Responsibilities
  • Motivate and support a dynamic team responsible for delivering, transporting, unloading, and completing other outbound distribution tasks.
  • Optimize driver/route assignments, ensuring compliance with federal, state, and local DOT guidelines regarding routing time and drivers' hours of service.
  • Troubleshoot issues with drivers during deliveries and conduct restaurant delivery audits to ensure outstanding driver performance.
  • Lead the processing of trip reports and other documentation, monitoring data to enable effective tracking of expenditure and support budget management of outbound transportation.
  • Establish working relationships with store operators as appropriate, driving seamless integration between the DC and Restaurant operations.
  • Deliver high service levels to operators and achieve Key Performance Indicators (KPIs).
  • Train and develop a strong team, collaborating with the transportation manager to identify areas of improvement and recognize team members' outstanding performance.
Requirements
  • Bachelor's degree in Logistics, Supply Chain Management, or related field preferred.
  • 5+ years of experience with private fleet operations, including demonstrated experience with food service distribution, regulations, and metrics.
  • Demonstrated ability to value both relationships and results, putting others above themselves, and strong aptitude to think critically, solve problems, and drive improvements.
  • Exceptional organization, attention to detail, and communication skills, with the ability to negotiate and resolve conflict by navigating confrontational situations.
What We Offer
  • An estimated salary range of $65,000 - $85,000 per year, depending on experience.
  • A competitive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement savings plan with company match.


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