Returned Merchandise Coordinator

1 week ago


Tustin, California, United States AnDek Staffing Services Full time

Job Description

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AnDek Staffing Services is seeking a Product Returns Manager to join our team. The ideal candidate will have previous experience in a similar role, excellent organizational skills, and the ability to communicate effectively with customers and internal teams.

About the Company

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We have over 20 years of experience building strong relationships with our partners by understanding their needs and continually seeking ways to improve our services. Our team is dedicated to providing exceptional support and ensuring our clients' success.

Key Responsibilities

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  • Manage Returned Merchandise: Receive and inspect returned products, verify return reasons, and process RMAs according to company policies.
  • Coordinate with Quality Control and Inventory Departments: Ensure accurate documentation and maintain detailed records in our database.
  • Communicate with Customers: Resolve return-related issues and provide exceptional customer service.
  • Maintain Updated Records: Ensure accurate and timely updates in our database.

Requirements

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  • High School Diploma or Equivalent: Required.
  • Previous Experience in Similar Role: Preferred.
  • Excellent Organizational Skills: Essential for managing returned merchandise and maintaining accurate records.
  • Good Communication Skills: Required for interacting with customers and internal teams.

Estimated Salary: $48,000 - $65,000 per year



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