Automotive Insurance Claims Adjuster

6 days ago


Colorado Springs, Colorado, United States USAA Full time
About the Opportunity

This position offers a challenging role for a highly skilled individual to work as an Automotive Insurance Claims Adjuster at USAA. As a dedicated professional, you will be responsible for adjusting complex auto insurance claims presented by or against our members.

The ideal candidate will have 2 years of customer service experience, with 1 year of experience handling low to moderately complex auto non-injury liability claims. Additionally, they should possess proficient knowledge and understanding of the auto claims contract, application of case law, and state laws and regulations.

Key responsibilities include investigating and determining coverage and liability, evaluating and negotiating settlements, interacting with multiple parties to gather information, and clearly documenting thought process.

As a member of our team, you will be expected to collaborate with external and internal business partners to facilitate claims resolution through exceptional service. The successful candidate will also be able to identify coverage concerns, review prior loss history, and determine when to create Special Investigation Unit (SIU) referrals.

We offer a flexible work environment with a salary range of $53,440 - $90,180. Benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program, and various wellness programs.

USAA is an Equal Opportunity Employer, committed to attracting and retaining talented individuals who share our values of honesty, integrity, loyalty, and service. We encourage interested candidates to apply.



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