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Client Support Associate

2 months ago

Green Bay, Wisconsin, United States Schneider Full time

Job Overview:

Schneider is seeking a skilled professional to join our team as a Customer Service Representative in a dynamic office setting. As a key member of our team, you will be responsible for the successful execution and completion of customer orders.

Key Responsibilities:

  • Create and accept customer orders in a timely and accurate manner.
  • Schedule appointments for orders and ensure seamless communication with customers.
  • Document all necessary information throughout the order creation process, maintaining high levels of accuracy and attention to detail.
  • Collaborate closely with leaders, teams, and customers to resolve issues that arise, providing exceptional customer service and support.

Requirements:

  • High school diploma or equivalent required.
  • One year of customer service experience preferred, with a strong track record of delivering excellent results.
  • Excellent written and oral communication skills, with the ability to effectively communicate with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize multiple tasks and meet deadlines.

Benefits:

  • Competitive hourly rate, with additional pay for second and third shifts, and weekends.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Company-paid life insurance and 401(k) savings plan with company match.
  • Paid time off and paid holidays, as well as a results-based incentive pay program.
  • Tuition reimbursement and access to a range of employee benefits and perks.