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Healthcare Assistant

2 months ago


Wexford, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full time
Position Overview

UPMC Franklin Park Family Medicine is seeking a dedicated full-time Medical Assistant. This role offers a Monday to Friday schedule with one late evening each month, ensuring no weekend or holiday commitments.

Key Responsibilities:

  • Manage patient schedules and facilitate smooth patient flow. Escort patients to examination or procedure rooms and assist them with mobility, dressing, specimen collection, and preparation for examinations. Gather patient history and vital signs, perform screenings as per provider protocols, and communicate instructions to patients and their families.
  • Handle the sending and receiving of patient medical records in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and relevant state and federal regulations.
  • Prepare examination rooms and set up necessary instruments and equipment following departmental protocols. Ensure cleanliness of exam and procedure rooms, instruments, and equipment between patient visits to uphold infection control standards. Maintain scheduled cleaning and inventory of supplies, restocking as needed.
  • Adhere to the requirements set forth by regulatory agencies (e.g., OSHA, CLIA, PA Department of Health). Maintain confidentiality regarding medical records and other sensitive information. Follow all policies and procedures established by UPMC Health System.
  • Perform phlebotomy, EKGs, and basic laboratory tests. Assist physicians during procedures and document patient information accurately in medical records.
  • Respond to phone inquiries and provide relevant information, including patient education as directed.
  • Obtain laboratory and radiology reports, hospital notes, and referral information. Complete necessary forms and requisitions, schedule appointments, verify insurance coverage, and manage patient demographics. Organize and maintain patient charts to ensure all information is accurately completed and filed.
  • Under the supervision of a physician, administer injectable medications and vaccines when appropriate.

A high school diploma or equivalent is required. Candidates must possess basic computer skills and a foundational understanding of medical terminology, examination protocols, and treatment room responsibilities.

Licensure, Certifications, and Clearances:
CPR certification is required based on AHA standards, which includes both theoretical and practical components within the initial onboarding period.

  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR)
  • Act 34 Clearance


UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC is committed to fostering an inclusive environment and advancing diversity within the organization. We have established Employee Resource Groups, such as PRIDE Health and UPMC ENABLED, to support our diversity strategy and promote a culture of inclusion.