Retail Sales Consultant

2 days ago


Salisbury, North Carolina, United States Kimbrell's Furniture Full time
Job Overview:
We are seeking driven, passionate, and diligent individuals to enhance our retail operations team. If you excel in customer service and are eager to develop your career with a well-established family-owned furniture business, we would love to hear from you.
Position Summary:
As the primary representative of Kimbrell's Furniture, the Sales Associate plays a crucial role in addressing customer inquiries regarding the diverse range of products and services we provide. Sales Associates are expected to continuously expand their understanding of the company's offerings, policies, and procedures. It is essential to maintain a professional demeanor that reflects Kimbrell's dedication to customer satisfaction.

Key Responsibilities:
  • Engage with customers in a respectful and professional manner, providing relevant information about our home furnishings and products.
  • Effectively address customer concerns and ensure optimal client satisfaction.
  • Meet established sales targets and strive to exceed expectations.
  • Guide customers to merchandise throughout the store.
  • Possess in-depth product knowledge.
  • Ensure a tidy and organized sales floor.
  • Introduce promotions and special offers to customers.
  • Encourage additional purchases through cross-selling techniques.
  • Foster trustworthy relationships with customers to encourage repeat business.
Qualifications:
  • Strong selling, communication, and negotiation abilities.
  • Friendly, enthusiastic, and energetic with a genuine commitment to providing exceptional service.
  • Ability to identify furniture by various attributes and accurately complete sales contracts.
  • Capable of reading and following assembly instructions for home furnishings, including assembling items for display and delivery.
  • Availability to work weekends and/or extended hours as required.
  • Adhere to all company policies and procedures.
  • Act in the best interest of Kimbrell's at all times and fully cooperate in any company investigations.
  • Fluency in English and Spanish is preferred.
*The above responsibilities are a selection of the duties associated with the Sales Associate role and are not intended to be an exhaustive list.*

Compensation: $35,000 - $65,000.00 annually

Kimbrell's Furniture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Since our inception in 1915, Kimbrell's has expanded from a single store to over 50 locations, employing hundreds of individuals across both Carolinas. We take immense pride in delivering outstanding customer service and high-quality products. Our mission is to provide reliable, quality furniture at competitive prices while ensuring excellent customer service. We value our employees and are committed to fair compensation, internal promotions, and recognizing those who excel in serving our customers and communities.
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