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Test Lab Operations Manager
2 months ago
We are seeking a highly experienced and skilled Test Lab Operations Manager to lead our team of technical staff conducting testing operations at our JADEC facility. The successful candidate will be responsible for managing the technical staff, ensuring the efficient execution of all testing in the lab, and maintaining strong connections with internal departments.
Key Responsibilities- Lead and manage the lab engineering team to support the execution of all testing in the lab, balancing the needs of customers with available resources.
- Manage necessary operational metrics to assure maximum efficiency and effectiveness of the operation.
- Work with test lab customers, primarily product development engineers, to achieve excellence in testing quality and on-time delivery.
- Implement and prioritize operational improvements of testing for greatest impact relative to investment.
- Support achievement through continuous interaction with engineering team members.
- Effectively use technical expertise with industrial chillers and hydronic systems to assist the test engineering team with solving complex issues and facilitate the sharing of knowledge across the team.
- Create and expand automation opportunities to increase overall utilization of facilities as well as efficiency of operations.
- Drive and participate in the creation of standard procedures, test standards, and processes.
- Develop new procedures, processes, and resources as necessary to provide more efficient, accurate, or advanced testing services.
- Support the planning and execution of chiller and component testing by ensuring the following actions are taken:
- Participation in the development, receipt, and review of test specifications from customer groups.
- Seek out and acquire needs from other areas/disciplines who may wish to benefit from testing a particular subject.
- Use input from customer groups to facilitate test plans and identify resource (human, physical) requirements.
- Meet with product engineering, product management, product technical support, or equivalent groups to agree upon and issue test plans.
- Work within the test engineering team to schedule tests and required resources.
- Provide oversight and input to test technicians for set up of data acquisition software configurations.
- Work with labor, test support, and engineering resources to actively manage the test from set up to completion.
- BS required; MS preferred.
- A minimum of eight (8) years' experience managing HVAC/R equipment development, servicing, or testing, with a high level of understanding of HVAC/R systems, concepts, and diagnostics.
- Candidate must be well organized and capable of managing numerous competing priorities.
- Ability to work under minimal supervision and take ownership of assignments, which are carried out collaboratively within lab team and customer groups.
- Experience building and leading teams.
- Excellent people management & communication skills with ability to develop and maintain professional relationships.
- Strong organization and problem-solving experience.
- Ability to guide or mentor less experienced technical personnel within team.
- Strong group communication skills, presentation skills.
- Excellent computer and data analysis/management skills with proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as internet software and e-mail.
