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Production Operations Analyst

2 months ago

St Louis, Missouri, United States Federal Reserve Bank Full time
Job Summary

We are seeking a highly skilled Production Operations/Site Reliability Analyst to join our team at the Federal Reserve Bank of St. Louis. As a key member of our operational support team, you will be responsible for ensuring the smooth operation of our Treasury Forecasting and Cash Reporting business lines.

Key Responsibilities
  • Monitor infrastructure health, system data interfaces, and data ingestion processes using observability software.
  • Review application, infrastructure, and user logs to identify and resolve issues.
  • Respond to system observability alerts and user feedback to ensure application availability.
  • Collaborate with application development and infrastructure support teams to resolve application issues.
  • Troubleshoot complex system issues and prepare customer communications.
  • Manage requests, incidents, and change activities.
  • Ensure application maintains operational processes to support security, audit, and business continuity compliance.
Requirements
  • B.A. or B.S. degree in Computer Science, Information Systems, or related field.
  • At least 3 years of experience in a related field.
  • Strong communication and problem-solving skills.
  • Excellent analytical and organizational skills.
  • AWS certification or commensurate work experience.
  • Experience with tools such as Jira, Everbridge, Apptio, CloudWatch, DBHawk, Athena, Grafana, or OpenSearch.
What We Offer

We offer a comprehensive benefits package, including competitive compensation, generous paid time off, flexible on-site work arrangements, tuition and training assistance, 401(k) match, and top-notch health care benefits.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about working in a dynamic and innovative environment, we encourage you to apply.