Assistant General Manager

7 days ago

Oklahoma City, Oklahoma, United States Goldfish Swim School Full time
Job Title: Assistant General Manager

At Goldfish Swim School, we're looking for a highly motivated and experienced Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our swim school, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:
  • Direct and control daily operations to ensure compliance with Goldfish Swim School standard operating procedures.
  • Assist the General Manager and department managers in fulfilling daily tasks.
  • Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
  • Interact with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service, and employee performance and training.
  • Provide sales and marketing training to qualified sales staff.
  • Direct the retail and vending departments to ensure a proper mix of products and pricing is achieved.
  • Train and oversee private party staff to ensure adherence to Goldfish Swim School standard operating procedures.
  • Gain knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
  • Gain a high level of knowledge and experience in Goldfish Swim School pool operations to ensure understanding and satisfaction of Goldfish members.
  • Initiate and oversee workplace culture and employee interaction, maintaining a high level of employee satisfaction.
  • Direct and oversee the implementation of the Emergency Action Plan and all safety procedures that pertain to the Goldfish Swim School facility, training all current staff on the Goldfish Swim School EAP.
  • Maintain current certifications and stay up-to-date professionally on the aquatics and management field.
Requirements:
  • High school diploma or GED required; Bachelor's degree or higher preferred.
  • Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required.
  • Two or more years of management experience preferred; two or more years as a swimming instructor preferred.
  • Lifeguard, CPR/AED, and first aid certification required; shallow water attendant highly recommended.
Work Environment:

While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Compensation:

$22.00 per hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Tropical Vibes & Impacting Lives

You feel it the moment you walk in. There's more than vibrant colors, a tropical theme, and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for 's a special passion for changing - even saving - lives, by being a part of kids learning to swim.

When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership, and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities, and life-changing moments

Making Waves with Passion, Purpose & Core Values

At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team

We go above and beyond with every detail to create a GOLDEN Experience

We believe in nurturing a culture that provides WOW Customer Service

We do the right things, make the right decisions, and treat people with Integrity

•Compassion

•Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about life's accomplishments by remembering to Celebrate

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs, and terms and conditions of employment, which may vary at each Goldfish Swim School location.

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