E-Commerce Operations Specialist

5 days ago


Randolph, New Jersey, United States Rtsp Llc Full time
About the Role

We are seeking a highly skilled E-Commerce Operations Specialist to join our team at Rtsp Llc. This is a full-time position that involves managing various support functions for multiple host sites.

Key Responsibilities
  • Fulfilling all online orders in a timely and efficient manner
  • Managing, organizing, and tracking E-commerce orders from start to finish
  • Implementing ongoing content updates on the E-Commerce platform, including new products, pricing, images, videos, promotions, and more
  • Maintaining product accuracy by collaborating with various departments, staff members, and vendor contracts
  • Creating customer-facing content tailored to digital shopping experiences
  • Working closely with the Shipping and Receiving Administrator to cross-reference shipping and receiving E-Commerce orders
  • Providing excellent customer service, responding to emails and phone calls related to online sales
  • Conducting SEO and Keyword Optimization tasks to improve online visibility
Requirements & Qualifications
  • Associates Degree preferred, but not required
  • At least two years of experience in E-commerce operations
  • Web/graphic design skills beneficial, but not essential
  • Proficiency in Microsoft Office, particularly Excel and Word
  • Excellent multi-tasking and time management skills
  • A self-starter with high attention to detail
  • Able to type competently
  • Must pass a background check
  • Must be at least 18 years old
Additional Information

This role requires regular communication with executives, employees, and customers at all levels, demonstrating professionalism and discretion in a fast-paced environment.

The estimated salary for this position is $45,000 - $60,000 per year, depending on location and experience.



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