Sales Associate

4 weeks ago


Troy, Michigan, United States Michaels Full time

About Michaels

Michaels is a leading arts and crafts retailer that provides a wide range of products and services to customers. We are committed to delivering exceptional customer experiences and creating a welcoming environment for all.

Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Team Member to join our team. As a Retail Customer Service Team Member, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Assist customers with their shopping needs by locating products, answering questions, and making recommendations.
  • Maintain a clean and organized store environment by restocking shelves, facing merchandise, and completing other tasks as assigned.
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Excellent communication and interpersonal skills.

What We Offer

  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.

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