Visual Communications Specialist

4 weeks ago

North Olmsted, Ohio, United States FASTSIGNS #221601 Full time
Job Overview

FASTSIGNS #221601 is seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Customer Interaction: Be the primary point of contact for current and prospective customers, providing them with expert advice and guidance on our services.
  • Order Management: Prepare estimates, implement work orders, and ensure timely delivery of finished orders, ensuring high-quality results and meeting customer deadlines.
  • Team Collaboration: Participate in daily team meetings, contribute to business and marketing plans, and work closely with colleagues to achieve team goals and objectives.
  • Relationship Building: Develop and maintain long-lasting relationships with customers, turning prospects into loyal clients and driving business growth.
Requirements
  • Experience: 2-3 years of retail or counter sales experience preferred.
  • Education: High school diploma or equivalent.
  • Skills: Outgoing, responsive, eager to learn, and able to build relationships; great listening and organization skills; ability to sit for long periods (4 hours or more) and view a computer screen for extended periods.
What We Offer
  • Competitive Pay: A competitive salary and benefits package.
  • Paid Time Off: Paid vacation and holidays.
  • Performance Bonus: Opportunities for performance-based bonuses and career growth.
  • Ongoing Training: Regular training and development opportunities to enhance your skills and knowledge.

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